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AMA: Leading a Remote Team, Training Programs & Advice to My Younger Self

Ready to master the art of remote leadership and build effective training programs?

We discuss these and so much more in my first AMA (Ask Me Anything) episode of the podcast…

Strap in as we embark on a journey through the complexities of maintaining unity and connection within a remote team environment. We’ll get hands-on with the power of regular meetings, random check-ins, and the unifying force of company swag.

I’ll share with you my own experiences and insights on how to celebrate team win in a remote setting and the importance of intentional connections within the team.

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AMA: Leading a Remote Team, Training Programs & Advice to My Younger Self

Navigating the challenges of training and managing remote teams can be tricky, but fear not. We delve into the process of onboarding new employees remotely, customizing training approaches, and developing a modular program for company-specific training. From the benefits of digital training platforms to the importance of cultural understanding and process familiarity, we’ll equip you with the tools you need to ensure your remote team is on the same page.

In the final leg of our journey, we get real about underwriter-agent relationships, focusing on solutions and how to help agents get to a ‘yes’. I open up about personal experiences and the frustrations that come with submitting accounts to underwriters. Further, we discuss the concept of service in solving problems and the importance of a killer instinct in life. To round off, we end on a lighter note and indulge in my love for conspiracy theories and the role of entertainment in our lives. So tune in and buckle up, because this is going to be one insightful adventure.

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Yours in strength,

Hanley

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